Terms of Service

Terms of Service for WebspireStudio (VSAS)

Effective Date: September 29, 2025
Last Updated: September 29, 2025

These Terms of Service (“Terms”) govern your use of https://vsas.co.za/ (the “Site”) and our Services, including custom websites, e-commerce stores, maintenance, migrations, and chatbots. By using the Site or Services, you agree to these Terms. If you disagree, do not proceed. These Terms form a binding contract under South African law.

1. Acceptance and Eligibility
You must be 18+ or have legal capacity. Use is subject to POPIA and other laws. We may update Terms; continued use implies acceptance.

2. Services Overview
We offer:
– Custom Websites: Responsive WordPress sites (Starter to Elite plans).
– E-Commerce: WooCommerce stores with payment integrations.
– Maintenance: Updates, security, backups (monthly plans).
– Migrations: Seamless transfers with SEO preservation.
– Chatbots: AI-driven engagement tools.

Specifics (scope, timelines, pricing) are in separate agreements. Services may change without notice.

3. Your Obligations
– Provide accurate info and materials promptly.
– Comply with laws; no illegal use (e.g., spam, hacking).
– Ensure your content doesn’t infringe rights.
– Pay on time; late fees apply (1.5% monthly).

4. Fees and Payment
– Pricing is quoted in South African Rand (ZAR) for South African clients or in United States Dollar (USD) for most international clients, depending on your location. Most clients are quoted in USD. Prices are inclusive of VAT where applicable.
– Invoices due net 30 days; recurring Services auto-billed.
– Refunds: Only for undelivered Services, at our discretion.
– All payments secure via gateways; we aren’t liable for gateway issues.

5. Intellectual Property
– Our IP: Site content, designs, code are ours (copyright protected).
– Your IP: You retain ownership of provided materials; grant us a license for Services.
– Deliverables: Transfer upon full payment, but third-party licenses (e.g., themes) remain with providers. No reselling our custom code without permission.

6. Confidentiality
Both parties protect confidential info (e.g., project details) for 5 years post-engagement.

7. Warranties and Disclaimers
We warrant Services meet descriptions and are POPIA-compliant. No other warranties—Services are “as is.” We disclaim liability for third-party tools or your content.

8. Limitation of Liability
To the max under law:
– No indirect damages (e.g., lost profits).
– Direct liability capped at fees paid in last 12 months.
– No liability for downtime, data loss, or hacks (backup advised).

9. Termination
– You: Cancel anytime (fees for work done due).
– Us: For breach, non-payment, or law violation (30 days’ notice unless urgent).
– Post-termination: Access to deliverables if paid; data deleted per Privacy Policy.

10. Governing Law
South African law applies; disputes in Johannesburg courts.

11. Third-Party Links
Links (e.g., Instagram) are external; we aren’t responsible.

12. Contact
info@vsas.co.za for issues.